FREQUENTLY ASKED QUESTIONS
When do these items release? Thursdays at 1:00pm cst
Do you have Instagram and Facebook pages? Yes, please see icons on main page to link you directly to those pages.
Are these the most adorable ruffles ever? Yes, yes they are!
Are there any special care instructions for my Cotton Truffles attire? I recommend that you wash all items in cold water, with like colors. Personally, I use Dreft for all my delicate Cotton Truffles attire. I always wash in a mesh bag. Lay flat or hang to dry. I hang truffles up side down for a more fluffy truffle.
If I take care of my Cotton Truffles attire, will I be able to pass it down to siblings? Absofreakinlutely!
How does your brand run? In my opinion, it runs true to size (TTS), but please check the size chart listed under most items.
Are your items RTS (Ready to Ship)? Yes, all items are RTS
How soon do orders ship? Items usually ship within 24hrs of the order being placed.
Do you combine shipping? Not at this time.
My tracking number is not showing up, where are my icings? I find that USPS tracking lags a bit. Please allow 3-5 days delivery regardless of what their system says. Sometimes, by the time their system loads the information for your tracking number, the item is being delivered that day or the next.
Is there a limit of how many different color truffles I should hang in my daughter’s closet? LIMITLESS
When are release dates? Follow us on FB or IG and subscribe to our email newsletter. Will list items and item colors that are releasing that day.
What color pairs great with...?? Please check the Delicious Pairings section on the Cotton Truffles Website or the FaceBook Group Page for great pairings.
How often do you restock? If I find that certain colors sell out too quickly, I will release again within the same season.
How do I put into words how perfect my daughter looks in truffles? Deliciously Adorable in her Cotton Truffles Boutique pieces!
Do you accept returns? Please refer to the Return Policy, at bottom of website.
How do I contact Cotton Truffles Boutique? You can email anytime at firstname.lastname@example.org.
Do you offer local pickup? Yes, for large orders only. I am located in Southlake, TX. Please PM or email me for details. Once the order is fulfilled, you will receive a status email showing your order is ready for pickup. You may then contact us via email at email@example.com to make arrangements for pickup.
Please be kind to one another, lift other mamas up, and have a wonderful day!!